The staff at Hotel La Casona Real are awesome and outstanding, providing excellent service throughout your stay. the accommodations are top-notch, ensuring a comfortable experience. Guests will enjoy a nutritious and delicious breakfast to kickstart their day. the hotel boasts a fantastic location, conveniently situated near downtown and Playa del Carmen. it's a fab stay with nothing to complain about!

very pleasant and excellent staff with a good portion of humor.

Pretty nice area, marvellous and awesome location, very close to the big market area right on the main street and the west coast of mexico on and off for 10 winters. 5 minutes walk from Waves Indoor Waterpark.

This hotel is in a great spot, close to all the town attractions like restaurants, bars, the pier, markets, and even Playa del Carmen. the staff is super flexible and provides excellent service, just as you'd hope! 😊.

Room was good-sized and clean.

Charming nice budget hotel with very pleasant staff. Exceptionally comfortable beds, climate control, TV set, and ironing facilities in the room...

Bright and clean room and bathroom with a bath. Nice, amiable staff with smiling face. Location short walk to main tourist area, and the pier, the main square, restaurants, food markets.

This hotel has a lovely Mexican style, friendly and excellent staff, and offers a wonderful breakfast with plenty of nutritious options.

The room had a nice street view and was bright and quiet, which made for a pleasant stay. I paid $168 for it. 😊.

I had a wonderful stay at this hotel, enjoying the air conditioning, iron, and flat-screen TV with cable in my room, plus the location was fantastic since we could easily walk to all the nearby attractions.

The room was bright and clean and included a spacious bathroom, and the hotel was so close to a large supermarket and the Puerta Maya pier.

Staff here are really friendly and nice. They can give you a wake-up call for free and even help with ironing if you need it. Rooms are well-lit and the bar area is lively. the services are top-notch and the Wi-Fi works well here. 😊

This place offers a peaceful atmosphere with friendly staff and spacious rooms equipped with all necessities including a comfortable bed and excellent services provided.

Comfortable rooms, excellent service, friendly staff, cute hotel cats, wonderful breakfast.

Nothing, no complaints at all.

I had a fantastic stay at La Casona Real. The hotel was centrally located, making it easy to explore the town and visit nearby attractions. The pool was great for relaxing after a long day of activities. The staff was helpful and took care of all my needs. The room was clean and comfortable, ensuring a good night's sleep. The affordable price was definitely a plus. I highly recommend this hotel for a wonderful stay in Cozumel.

We loved the cleanliness of the hotel. The facilities were also fantastic, especially the big and well-maintained pool. Although we didn't need parking, it is worth mentioning that they had parking available. This city is a great location on the west coast of Mexico, close to many local restaurants and stores. The staff were super friendly and helpful, making our stay even better.

For us, it was ideal.